If you’re an avid fan of social media or newspapers, then you’ll know that every day, a new start-up company emerges from scratch. A few are technological start-ups, a few are retail-based, a few of them are related to the hospitality sector and a few are miscellaneous. The person responsible for initiating such ventures is known as an entrepreneur, who has a vision about their product or service. Entrepreneurs want to reach out to the public via their product or service and help them in solving their daily or business problems.
Today, we are going to see a technological start-up that has created huge buzz over the yesteryear and the name of the organisation is Front, who developed conversational AI and service bots for numerous industries.
Front or Front.ai was envisioned by Tyko Niemi and Jari Annala, who were always passionate about Artificial Intelligence. They always thought that AI has limitless potential and if utilised correctly, it can be used by a vast number of people irrespective of their domain and workplace. Front is extremely popular for developing a shared-inbox platform that allows multiple teams from different niches to cater to incoming messages in a clutter-free way.
Front.ai congregate messages from different platforms such as email, Skype, Slack, texts, and social media and displays them all at a single place. Cool, isn’t it? They want to ensure that no message, no matter whether important or trivial shouldn’t go unnoticed. You never know which piece of the text or email is important for you. Hence, the AI in their backend works seamlessly to make sure that you are all up-to-date.
In 2018, the founders of Front.ai raised a stellar amount of $66million from multiple angel investors in a Series B funding round. With the help of Artificial Intelligence, they are trying to exceed customer expectations. Let us try to understand this with the help of an example. Just imagine, you’ve booked a hotel room through a chatbot and is going to spend a few days there. Now, the chatbot knows most of the things about you such as your arrival, departure, interest, and preferences. How? Because you have already fed the information into the chatbot including the time you enter your hotel room. Everything is tailored as per your choice which renders an amazing customer experience. That is the power of AI.
Front.ai has 30+ employees and is headquartered in Helsinki, Finland. The founders of Front say that you can employ such conversational and intelligent bots for automation and can utilise the saved time for something more important, where your supervision is mandatory. The Front.ai team believes that with such applications, the tedious work can be cut off from human lives and our work can become more qualitative and productive.
So, now you know the complete journey of an emerging start-up known as Front.ai. Technological start-ups are booming these days and have a huge scope in terms of career and education. Hence, if you want to become an entrepreneur or you are interested in working with start-ups, now it is the right time. Hone your skills and be future-ready to enjoy a stupendous career.
